If you’re reading this, chances are you’ve heard about Clutch.co.
This website helps companies with finding the best service partners, which is really hard in the IT industry. To differentiate the best contractors from the rest, Clutch.co interviews their clients and creates reviews based on the feedback.
The only thing left is to check these reviews and choose companies to contact. But should you trust them? How does Cutch.co evaluate companies and rates them?
You’ll find answers to these questions and reasons to use Clutch.co in this post.
What Is Clutch.co?
Clutch.co is an online database of web development agencies and top-rated developers that collects and displays feedback from their clients. The platform allows companies to register and create a profile with services and client references.
The folks at Clutch.co use the references and hold interviews with each client individually. The outcome of the interview becomes a review on Clutch.co. From these reviews, the platform ranks companies in their respective categories.
Companies looking for quality web development services visit Clutch.co to check the reviews and choose a reliable agency to partner with. The platform is extremely popular - this traffic data shows almost a million monthly visits.
Clutch.co reviews companies in web development, web design, advertising & marketing, business services, and emerging technologies. Most companies on the platform are leaders in their markets.
4 Reasons to Use Clutch.co
Do you use web development services? Looking for a partner to develop websites, apps, and other digital products for your business? Then keep reading.
- Find a Reliable Service Provider
Clutch.co is the place to go to find a partner for business projects. Because the platform checks references from clients, it serves as a middleman who ensures an objective assessment of companies’ services.
For businesses looking for say, quality web development services, Clutch.co can save tons of time otherwise spent on looking for a partner. They can use the platform to read the summary of their services, visit websites of chosen companies, and check out portfolios.
- Read Honest Reviews from Customers
Client reviews are the most important benefit for clients visiting Clutch.co. The platform offers detailed reviews on specific projects that are calculated based on four factors:
- Quality - what was the quality of service and deliverables?
- Schedule - was the company able to meet deadlines?
- Cost - was the company able to stay within project estimates?
- Willingness to refer - is the client willing to refer this company to others?
Here’s an example review from Brainberry Group’s Clutch.co profile with the four factors and the average rating.
As you can see, there’s also a short textual review - Clutch.co also requires clients to write them to share their experience. In most cases, clients write small testimonials but can also provide long, detailed ones.
For other clients visiting Clutch.co, the most useful info are the four factors because they summarize the overall experience in multiple areas. In this case, they’re like customers who read reviews on Google Maps before choosing a business to visit.
- Ensure that a Company Can Tackle Your Project
Each company review on Clutch.co has a section called “Opportunity/Challenge.” The goal of the section is to describe the issue that a chosen contractor was hired to resolve. For clients, this is also useful, as they can read stories of previous companies.
This example section describes the challenge of a growing company looking for a revamp their website.
This section gives these useful insights for clients:
- The client needed a new website because it was basic and outdated
- The new website required improved design and better lead generation ability
- Client’s web development team was too small to tackle this challenge.
Those looking to solve similar challenges would be interested in how a company completed this project. If they find that a contractor created a new website just like the client wanted, they’ll be likely to consider contacting that company.
- Estimate Project Budgets
Clutch.co company profiles also contain information about the price of their services. A client looking to start a project can use it to get an idea of a budget.
Where to look for pricing data? First, company profiles show the average hourly rate as submitted by the company.
Also, clients can find pricing information on specific projects completed by a chosen company. By checking out similar projects, they can estimate an approximate budget for their own and have an idea of how much to plan for.
Knowing average budgets for specific projects is useful knowledge for clients and a reason why they visit Clutch.co. So, if you’re looking to get an idea of how much your project might cost, just check out projects that others have completed.
- Check the Quality of Communication During Projects
Communication between the client and web development company can make or break projects. In fact, poor communication is in top reasons why IT projects fail.
A lack of clear communication can result in many things going wrong, so a project manager should remain in constant contact with web developers and clients. That’s why communication is a major factor for clients when choosing web development companies.
Clutch.co can help with finding out if a chosen company is good at that. For example, a client can share their experience in reviews when describing project management skills and improvement opportunities.
Here’s how a client of Brainberry described their experience.
Reading about communication quality during projects isn’t just a good idea, but a must to choose a reliable partner.
The Bottom Line
Clutch.co is an online database of the best companies in their industries. It’s a good source to go to check reviews of companies and find reliable partners for web development, design, marketing, emerging technologies, and business services.
Hope this article was helpful to understand what Clutch.co is and how it works. Making a choice of a partner is much easier when there are reviews to read, so check them carefully to choose the best company for your projects.